Area: London

Woolwich Works opened in September 2021 as a new landmark cultural hub within the historic setting of Royal Arsenal Riverside. The buildings include a large performance space, medium-sized show spaces and dance studios, plus smaller spaces for functions.  It also has an outdoor courtyard area and a newly revamped café that transforms into an intimate evening show space.

Volunteers play a central role in helping Woolwich Works create an inviting and friendly environment for everyone that visits them. 

As a volunteer, you will:

• Welcome visitors with a friendly manner, supporting and guiding them around the venue and ensuring they feel comfortable.
• Engage with visitors about the venue and the different shows they offer.
• Attend briefings, where essential information for an event is communicated.
• Participate in fire evacuations and other general emergency procedures. You will also assist in carrying out safety checks and help ensure that visitors are safe throughout their visit.
• Ensure tickets are scanned and show people to their seats.
• Report any behaviour that is not permitted during shows, such as unsolicited photography.
• Take feedback from visitors and help to achieve only the highest standards.

As a volunteer, you will get the following:

• Travel expenses to and from Woolwich Works.
• Staff discount for the café and bars.
• Staff tickets lottery: the chance to win 2 tickets to a show of your choice every fortnight.
• New skills through professional development and essential training courses.
• Experience an amazing array of shows and programming for free.
• Be the first to be sent opportunities for paid work and apprenticeships.
• Social events for volunteers.
• Volunteering at Woolwich Works is also a great introduction to entertainment and the arts for anyone looking to pursue a career in the industry.

What kind of person is Woowich Works looking for?

• People who love the arts and entertainment industry.
• Someone who is friendly, conscientious and has a good understanding of great customer service.
• People with an enthusiastic and positive approach.
• Volunteer positions are perfect for those interested in a career in the arts.
• Woolwich Works loves team players, and volunteering is a great chance to be part of a diverse team of people from different backgrounds.
• If you enjoy helping others and have a positive outlook then they would love to hear from you.

How to apply:

Woolwich Works is proud of the diversity of its community and aims to build a team that represents it. It therefore particularly welcomes applications from people from black, Asian and ethnically-diverse backgrounds, and those identifying as D/deaf or disabled.

Please visit the Woolwich Works website and apply through the recruitment portal: https://apply.woolwich.works - a minimum of one shift a month is required, so please only apply if you can commit to this.